FAQ: The Dolly’s Experience

What kind of arrangements will I receive? As a Dolly’s subscriber, you’ll receive designer-curated arrangements that highlight the best of the season. Each delivery is a fresh take on our signature style: a blend of our deep floral heritage and a chic, modern sensibility. No two bouquets are exactly the same, ensuring your space always feels inspired and new.

How does the delivery process work? We offer flexible delivery frequencies to fit your lifestyle: weekly, bi-weekly, or monthly. Unlike "flowers-in-a-box" services, your blooms are hand-arranged by our local team and hand-delivered directly from our shop to your door, ensuring they arrive in peak condition and ready to display.

When will I be billed for my subscription? To ensure our designers have time to source the freshest premium stems for your order, you will be billed 5 days prior to your scheduled delivery date. This 5-day window allows us to maintain the high

quality and personalized service Dolly’s has been known for since 1948.

Can I pause or adjust my delivery schedule? Absolutely. We pride ourselves on the personal relationships we have with our community. If you’re heading out of town or need to skip a delivery, just call us at 305-769-3843. We’ll happily pause your plan or adjust your next delivery date to a time that works better for you.

How do I make changes or cancel my plan? Flexibility is key to a modern floral experience. You can update your preferences or cancel your subscription at any time by calling our shop. We handle every request with the same care and attention we give to our custom arrangements—no hoops to jump through, just local service you can trust.